How to Answer Your Team Members’ Questions


Change up how your answer team members’ “How do I…?” questions. Start coaching them to answer their own questions. Read how here.


Answering a team member’s question with a simple directive or imperative might seem the simplest and most efficient way to solve a problem or accomplish a task. However, this type of response is one of the biggest disservices we can do our employees. Our goal in answering a question should not be simply to reply; rather, it should be to empower our teams—which is easier than we think.


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